• CallEasy
• DialNow

Instructions

How to Use poivY

System Requirements^ top

In order to use the software, your computer must meet the following minimum system requirements.

Minimum System Requirements:

However, in order to take advantage of all of the advanced features of poivY and to experience the best sound quality possible, we highly recommend the following configuration.

Recommended System Requirements:

Downloading poivY ^ top

The software is free to download and you can always get the latest version here. If you have any problems using poivY, please first make sure that you are using the most recent version of the software.

To download poivY to your computer, simply click the download link. Save the installation file to your computer. Be sure to remember where you saved the file (for instance the Desktop).

Installation ^ top

Double-click the installation file you just downloaded to start installing poivY on your computer.

poivY starts automatically each time you start windows. With poivY always running, other users will be more likely to find you online. You can change these settings at any time from poivY program by selecting "options".

Starting poivY for the First Time ^ top

The first time you start poivY, you will be asked to choose a User Name and password. The User Name and password fields are required in order to use poivY. You can choose any name but it must be at least 6 characters in length. If the name is already in use by someone else you will have to try another name.

Making your first poivY call ^ top

For a call to any online poivY user, simply enter the username in the textbox and click the dial button. For a call to any regular phone, enter the desired number in the textbox and click the dial-button. For all calls, you will be asked to buy credits first. For all other calls, you will be asked to buy credits first.

Please note that when you call a number (even if it's local) you should always dial 00 + countrycode + areacode + subscribernumber)

Improving Sound Quality ^ top

To get the best possible sound quality, we highly recommend you try the following:

If you don't have a headset, you are still likely to improve sound quality if you:

Tabs ^ top

poivY is divided into several tabs, each with a specific purpose.

The Contacts Tab shows other poivY users which you have added to your Contact List. The icon next to the User Name indicates the Online Status of these users. You can right-click any User Name in your Contact List to see a number of choices for communicating with, or managing this user in your Contact List.

The Dial pad Tab shows you a graphic representation of the buttons you find on any ordinary phone, and they work accordingly.

Speed-dial text field ^ top

The Text Box near the bottom of the main poivY window allows you to call directly by entering their User Name or phone number and pressing enter.

Using a SIP device^ top

If you want to use your own preferred SIP device, but also want to profit from the great PoivY offers, you can click here for information about setting up your SIP device with PoivY.

Using other hardware^ top

PoivY has selected, tested and certified various USB phones, headsets, routers and other hardware for your convenience. Click here for an overview.

Calling with poivY ^ top

There are several ways to call with poivY:

Please note that when you call a number (even if it's local) you should always dial 00 + countrycode + areacode + subscribernumber

Version updates ^ top

We are constantly upgrading our software. If you want to know more about the latest changes click here.