In order to use the software, your computer must meet the following minimum system requirements.
Minimum System Requirements:
PC running Windows Vista, XP, 2000 (with SP2)
300 MHz processor
128 MB RAM
10 MB free disk space on your hard drive
Sound Card and a headset
Internet Connection broadband: Cable, DSL, with minimum 64 kbit/s up/downstream)
However, in order to take advantage of all of the advanced features of the Voipcheap
and to experience the best sound quality possible, we highly recommend the following configuration.
Recommended System Requirements:
PC running Windows Vista, XP, 2000 (with SP2)
1 GHz processor
256 MB RAM
30 MB free space on your hard drive
Full duplex sound card (most sound cards made after 1998), headset
Cable, DSL or equivalent broadband connection to Internet
The software is free to download and you can always get the latest version here.
If you have any problems using Voipcheap , please first make sure that you are
using the most recent version of the software.
To download the Voipcheap to your computer, simply click the download link.
Save the installation file to your computer.
Be sure to remember where you saved the file (for instance the Desktop).
Double-click the installation file you just downloaded to start installing the Voipcheap on your computer.
Voipcheap starts automatically each time you start windows. With the Voipcheap always running,
other users will be more likely to find you online. You can change these settings at any time from the
Voipcheap program by selecting "options".
The first time you start the Voipcheap , you will be asked to choose a User Name and password.
The User Name and password fields are required in order to use the Voipcheap .
You can choose any name but it must be at least 6 characters in length.
If the name is already in use by someone else you will have to try another name.
For a call to any online Voipcheap user, simply enter the username in the textbox and click the dial button.
For a call to any regular phone, enter the desired number in the textbox and click the dial-button.
If you are calling a land line in one of our free destinations, the call will be placed at no costs at all.
For all other calls, you will be asked to buy credits first.
Please note that when you call a number (even if it's local) you should always dial 00 + countrycode + areacode + subscribernumber)
Buying credit entitles you to 90 Freedays (unless stated otherwise). This means you can call all countries marked as "Free" in our rates list for a period of 90 days at no costs. When the 90 days are over, the normal rate will be charged for these destinations. You can get more Freedays by topping up your account with credit.
Fair Use and Restrictions
Registered users get max 200 minutes per week of free calls, measured over the last 7 days and per unique IP address. Unused free minutes cannot be taken to the following week(s). If limit is exceeded the normal rates apply. During your Freedays you can call all destinations listed as "Free" for free. When you have run out of Freedays, the normal rates apply. You can get new Freedays by buying credit.
To get the best possible sound quality, we highly recommend you try the following:
Use a headset with a built in microphone. Headsets are available for purchase at most computer
retailers and will dramatically improve sound quality.
Tell your friend to get a headset. Note that voice quality is affected by the equipment on
both sides of the conversation. The best way to ensure high quality sound is to have a headset
on both ends of the conversation.
If you don't have a headset, you are still likely to improve sound quality if you:
Use headphones instead of your computer speakers
Try moving the microphone closer or further away from your mouth
Use an external microphone (note that most laptops use low-quality microphones)
Update your soundcard drivers
Note that if you don't own a microphone, you may be able to use a pair of headphones
as a temporary solution by connecting these to the microphone jack of your sound card. Try it!
Voipcheap is divided into several tabs, each with a specific purpose.
The Contacts Tab shows other Voipcheap users which you have added to your Contact List.
The icon next to the User Name indicates the Online Status of these users.
You can right-click any User Name in your Contact List to see a number of choices for
communicating with, or managing this user in your Contact List.
The Dial pad Tab shows you a graphic representation of the buttons you find on any ordinary phone, and they work accordingly.
